Enterprise technology leadership for secure, resilient growth.
Ramon Trotman is the senior-most technology leader for a distributed organization, with 25+ years across enterprise IT, cybersecurity, infrastructure modernization, service transformation, and resilience. He connects technology strategy to business priorities, scalable operations, and the people who depend on both.
EXECUTIVE TECHNOLOGY LEADERSHIP
Director of IT Security and Infrastructure
EXECUTIVE FOCUS
STRATEGY AND TRANSFORMATION
Roadmap, investment, and scale
He owns a multi-year security and infrastructure roadmap aligned to business growth, risk reduction, and operational scale. His work includes directing a $2.5M Azure and Microsoft 365 migration and delivering $75K in recurring annual savings through cloud optimization, licensing discipline, and vendor negotiation.
CYBERSECURITY, RISK, AND RESILIENCE
Security and resilience
He leads enterprise security and infrastructure across headquarters and more than 180 locations. That scope includes Zero Trust access, security operations, continuity planning, PCI DSS 4.1 certification, and a 100% PCI and SOC 2 audit pass rate across four consecutive compliance cycles.
GOVERNED ENTERPRISE AI
AI enablement
He leads AI adoption as an enterprise operating capability, not a collection of disconnected tools. His work combines approved-platform access, role-aware assistants, reusable workflow skills, source-grounded outputs, human approval boundaries, and versioned release practices. The focus is practical: connect AI to real work, protect sensitive decisions, and scale only when ownership, security, and support are clear.
LEADERSHIP ACROSS TECHNOLOGY, RISK, AND PEOPLE
Executive partnership and operating discipline
Ramon makes technology risk, service performance, and investment choices clear to business leaders. As the senior-most technology leader, he sets direction across internal teams and a multi-vendor operating model; an ITIL-aligned service-management model improved enterprise SLA performance from 82% to 96%.
His path runs from corporate infrastructure at Citigroup through regional IT and budget leadership at Fendi North America to enterprise security, infrastructure, compliance, modernization, and practical AI at J.McLaughlin.
CAREER ANCHORS
Citigroup · Fendi North America · J.McLaughlin
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